Talk to me about

Putting information where it belongs. Right there.

Surfacing information to reduce search time for data center techs

Building trust through conference software

Coaching and forging connections with budding UX Professionals through the Covid transition

Providing tools of communication

Providing a new framework to a Credit Card company so they are able to better support their customers' graduation from sub-prime to a more secure credit standing

Cleaning up overwhelming content

Overview
An updated web presence for a small business with international customers.  The site is content heavy and the work is far from over, but it is now functional and getting updated with the latest changes.  Now on to version 3!
Client
WorldWide Sax
Tools
​EXPO Markers, Index Cards, Illustrator, WordPress
Skills
Heuristic Evaluation, Navigation Systems, Sketches, Layout, Visual Design

Find your friends...and the beer

Overview
A concept piece based around the current usability problem of the existing Bumbershoot App.  The current app is bloated and has a lot of unnecessary buttons.  The redesign is a helpful tool for when the user is at the festival, allowing for easy directions and music discovery.
Client
Concept Piece
Tools
Illustrator, Axure
Skills
UX Designer, interview screener/script writing, interviews, persona hypothesis, sketches, wireframes, visual design, testing

Shining a light on customer expectations

Overview
Destination Lighting is trying to recover from a loss in sales potentially due to the website redesign in Nov 2014.  Along with 2 others, I had 3 weeks to take the content on the the current site and re-establish Destination Lighting in the online market.
Client
Destination Lighting
Tools
Sketch, InVision
Skills
​UX Designer, interviews, wireframe sketches, visual design, prototype, test script, testing, design specs.

Giving nurses more freedom to support their clients

Overview
An online app for a nursing home that supports the communication between care providers of all kinds and the resident's family -- Ongoing project

Client
Independent Financier & Era Living

Tools
Illustrator
Skills
​Interview script, persona hypothesis, wireframe sketches, wireframes

Recent Visual Design

Chad Rieck
UX Designer & Researcher
Seattle, WA

Teaching career changers to make products suck a little bit less
​@ General Assembly
As an Interaction Designer, I feel the great responsibility to create sensible and pleasant, even exciting experiences. People matter, so the creation of products and services should reflect that. My background in animation helps me to understand and design for people in their own environments, and aid in their adventures.

Write me a note:
[email protected]